Refund policy

RETURN POLICY

At YELLOW FEVER, we want you to be happy with your purchase. If you are not completely satisfied, you may request a return under the conditions below.

Returns

  • Returns are accepted within 14 days of receiving your order.
  • Items must be unworn, unused, unwashed, and in their original condition, with all tags attached.
  • Items that show signs of wear, damage, washing, or alteration cannot be accepted.
  • Made-to-order, customized, or altered items are not eligible for return, unless they arrive damaged or defective.

How to Request a Return

Please contact us at CONTACT within 14 days of receiving your order, including your order number and the reason for the return.

We will review your request and provide return instructions if your return is eligible.

Return Shipping

Unless the item is defective or we sent you the wrong item, return shipping costs are the responsibility of the customer.

We recommend using a tracked shipping service, as YELLOW FEVER cannot be responsible for items lost during return shipping.

Refunds

Once we receive and inspect the returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow several business days for the refund to appear, depending on your payment provider.

Original shipping fees are non-refundable, except where the item received was defective or incorrect.

Exchanges

We do not guarantee exchanges due to limited stock. If you need a different size, please contact us and we will do our best to assist you.

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us as soon as possible with your order number and photos of the item. We will review the issue and arrange an appropriate solution.

YELLOW FEVER reserves the right to refuse returns that do not meet the conditions stated above.