SHIPPING POLICY

Last updated: September 7, 2026

YELLOW FEVER ships orders internationally to the destinations available at checkout.

1. ORDER PROCESSING

Orders are processed after payment has been successfully received.

Orders are generally prepared and dispatched within 2–5 business days.

Made-to-order items may require additional processing time. The estimated preparation time will be indicated on the product page where applicable.

During launches, sales, holidays, or periods of high order volume, processing times may be longer.

2. SHIPPING TIMES

Delivery times depend on the destination and shipping method selected at checkout.

Estimated delivery times are provided for guidance only and are not guaranteed.

Delays may occur due to:

• Customs procedures

• Weather conditions

• Carrier delays

• Public holidays

• Incorrect or incomplete shipping information

• Other circumstances beyond our control

3. SHIPPING COSTS

Shipping costs are calculated at checkout based on the delivery destination, package size, weight, and available shipping method.

Any applicable shipping charges will be displayed before you complete your purchase.

4. INTERNATIONAL ORDERS

YELLOW FEVER ships worldwide where shipping is available.

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

YELLOW FEVER cannot guarantee that an international shipment will not be subject to customs charges or delays.

5. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned to us because of an incorrect or incomplete address, additional shipping costs may apply to resend the order.

6. TRACKING

Where available, a tracking number will be provided once your order has been dispatched.

Please use the tracking information provided to follow the progress of your shipment.

7. LOST OR DAMAGED PACKAGES

If your package appears to have been lost or arrives damaged, please contact us as soon as possible.

For damaged packages, we may request photographs of the packaging and the product in order to investigate the issue with the shipping provider.

YELLOW FEVER will work with the shipping provider to resolve confirmed delivery or damage issues in accordance with applicable law.

8. DELIVERY DELAYS

YELLOW FEVER is not responsible for delays caused by circumstances outside our reasonable control, including customs delays, carrier disruptions, strikes, extreme weather, or other unforeseen events.

Delivery estimates do not constitute a guarantee of delivery by a specific date.

9. CONTACT

For questions regarding your shipment, please contact us through the Contact Us page on our website.