Terms of sale

TERMS OF SALE

Last updated: September 7, 2026

These Terms of Sale (“Terms”) apply to all purchases made through the YELLOW FEVER online store.

1. Seller

The products available on this website are sold by:

YELLOW FEVER
SIREN: 102543931
SIRET: 10254393100012
Email: lethanbinhkenzo@gmail.com

2. Products

YELLOW FEVER offers clothing and fashion accessories. Product descriptions, photographs, sizes, materials and prices are provided on each product page.

Because some products are handcrafted, made-to-order or use natural materials, slight variations in appearance, texture or finish may occur. These variations are not considered defects when they are inherent to the materials or craftsmanship.

3. Orders

By placing an order through the website, the customer confirms that they have read and accepted these Terms of Sale.

After an order is placed, the customer will receive an order confirmation by email.

YELLOW FEVER reserves the right to refuse or cancel an order in the event of a pricing error, suspected fraudulent activity, payment issue, or product availability issue. If payment has already been made, the customer will be refunded.

4. Prices

All prices are displayed on the product pages and at checkout.

Shipping costs, where applicable, are displayed before the customer completes the purchase.

For customers outside the European Union, customs duties, import taxes or other charges imposed by the destination country may apply. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

5. Payment

Payment must be completed at the time the order is placed.

Available payment methods are displayed at checkout.

The order will only be processed once payment has been successfully received.

6. Made-to-Order Products

Some YELLOW FEVER products are made to order.

The product page will indicate when an item is made to order and may specify an estimated production time.

The customer will be informed of the estimated processing time before completing the purchase.

7. Shipping

Orders are shipped to the delivery address provided by the customer.

Estimated delivery times depend on the destination and shipping method selected at checkout.

Once the order has been dispatched, tracking information may be provided by email.

YELLOW FEVER is not responsible for delays caused by circumstances outside its reasonable control, including customs procedures, carrier delays, strikes or exceptional events.

8. Right of Withdrawal and Returns

For consumers located in the European Union, the customer generally has a 14-day right of withdrawal from the date of receipt of the order, in accordance with applicable consumer law.

To exercise this right, the customer must inform YELLOW FEVER of their decision to withdraw before the applicable deadline.

Returned products must be in their original condition, unused and unworn, with all original tags and packaging where applicable.

The customer is responsible for the direct cost of returning the product unless the product is defective or the wrong product was sent.

Refunds will be made using the original payment method, subject to applicable legal requirements.

9. Exceptions to the Right of Withdrawal

The right of withdrawal may not apply to products made according to the customer's specifications or clearly personalized, where an applicable legal exception exists.

Any applicable exception will be indicated on the relevant product page before purchase.

10. Defective or Incorrect Products

If a customer receives a defective, damaged or incorrect product, they should contact YELLOW FEVER as soon as possible with their order number and photographs of the issue.

YELLOW FEVER will provide an appropriate solution in accordance with applicable consumer protection laws.

Nothing in these Terms limits the customer's mandatory legal rights, including statutory guarantees applicable to defective or non-conforming products.

11. Legal Guarantees

Consumers benefit from the mandatory legal guarantees applicable under French and European law, including the legal guarantee of conformity and the legal guarantee covering hidden defects where applicable.

These legal guarantees apply independently of any commercial return or exchange policy offered by YELLOW FEVER.

12. Intellectual Property

All designs, photographs, texts, graphics, logos and other content displayed on the YELLOW FEVER website are protected by applicable intellectual property laws.

They may not be reproduced, distributed, modified or used commercially without prior written authorization.

13. Personal Data

Personal data collected through the website is processed in accordance with the YELLOW FEVER Privacy Policy.

14. Consumer Mediation

In accordance with applicable French law, consumers may have access to a consumer mediation service.

15. Applicable Law

These Terms of Sale are governed by French law.

For consumers residing in another country, mandatory consumer protection provisions applicable in their country of residence remain applicable where required by law.

16. Contact

For questions concerning an order, product or return, customers can contact YELLOW FEVER through the Contact page of the website.